A Self-Learning Data Platform organizes enterprise data for continuous self-learning. It helps businesses manage data like leading digital companies, leveraging continuous data organization and recommended actions to measure and improve their operations. Customers benefiting from Reltio Self-Learning Data Platform include top pharmaceutical, technology, healthcare, retail, and financial services companies across the globe (reltio.com/customers).
1. Reduced IT & Operational Cost
A leading PC & printer manufacturer & re-seller creates a single global view of accounts. Reltio Cloud delivers an Account 360 solution to manage complex relationships and hierarchies among their business units, customers, and partners. It is helping the client improve their territory alignment, multi-channel campaign execution, and field incentive compensation planning. Reltio has helped increase their data load performance by 577X and is expected to save them more than $12M over 5 years through improved IT and data management operations.
2. Increased Productivity
A top 5 global pharma reduces cost of ownership by $3.6 million per year, and improves user query response time by 10X. Reltio Cloud was deployed to replace the client’s 67 MDM on-premises instances with just 3 regional cloud tenants. It is allowing them to execute multi-channel marketing campaigns and simplify capabilities for cross-market queries on healthcare providers (HCPs). With Reltio Cloud’s simple configurability and ease of use, the business teams can give its field sales reps the ability to submit updates through the Reltio UI via mobile phones, allowing them to contribute towards overall data quality.
3. Fast Path to Digital Transformation
A top used car retailer consolidates data from 155+ store systems in less than 15 weeks to drive omnichannel customer experience. Reltio Cloud supports a Consumer 360 solution, managing the client’s multi-domain data (customers, vehicle stores, accessories) in a holistic manner while integrating real-time predictive analytics with full visibility into all customer interactions. The Customer and Vehicle Master is helping the client’s marketing team execute better targeted campaigns and allowing the merchandising department refine inventory acquisition targets based on more complex demand analysis.
4. Enabling Connected Experiences
A leading pet specialty retailer leverages data to tackle Amazon Effect and transform into a customer-centric service company. Reltio Cloud delivers a Consumer 360 solution that is supporting a single view of pet parents across all the client’s brands, joint ventures, and multiple systems. Reltio’s unique approach to modeling relationships with graph technology, combined with big data science, is enabling the client to unlock the critical intersections of interactions and information by creating a single repository of trusted and mastered pet parent profiles in real-time.
5. Built-in HIPAA Compliance
A leading health insurer creates a single view of their members across multiple systems to execute a member-centric omnichannel strategy. Reltio Cloud enables a Member 360 solution, providing visibility into the entire touch-point history for each member and optimizing member experience while meeting HIPAA compliance requirements. It is helping the client do segmentation, targeting, and direct-to-consumer (DTC) campaigns with higher precision. With Reltio’s cloud-based platform, flexible modern data architecture, and agile deployment the client can deliver lower TCO and quicker time to value for their IT, sales, and marketing teams.
6. Speed to Value
An American diversified global insurer creates a holistic view of their brokers for better segmentation, compensation elasticity and retention analysis, all in four weeks. Reltio Cloud for Account 360 is helping the client create a single view of their brokers (firms and captive agents) for effective commission management. Reltio’s Self- Learning Graph capability is enabling the client uncover relationships among brokers, distribution channels, products, employers and insured employees to identify top brokers and find upsell and cross-sell opportunities.
7. Fast Path to GDPR Compliance
A global colocation provider ensures the ‘Right to be Forgotten” for their customer contacts with an implementation that took twelve weeks. Reltio Cloud for Account 360 has helped the client create a single view of their enterprise customers with built-in audit, data lineage, and workflows. It ensures ongoing purging of all traces by customer entity type in support of data erasure, including the removal of any attribute, historical activities made by individuals and activity logs on the Reltio Platform. In addition, Reltio Cloud’s Self-Learning Graph enables them to reveal relationships among people, products, locations, and consent types.
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