Reltio Powers
Insurance
Connected Customer 360 Profiles to Personalize Experiences, Accelerate Digital Innovation and Gain a Competitive Edge
Reimagine Customer Data for Insurance
Insurance executives are leading a transformational shift from product-centric to customer-centric. Their goal is to drive hyper-personalized, connected customer experiences across human and digital interactions. But it’s not easy in a complex organization with multiple lines of business, with pressures to reduce services costs and comply with rigorous regulations.
Innovative insurance leaders around the globe need master data management for insurance. Reltio delivers the connected customer data that powers customer-centric businesses. With Reltio Connected Customer 360, your insurance organization can deliver hyper-personalized and connected experiences—across all touch points, accelerate digital product innovation, while controlling costs and simplifying compliance with regulations.
Customer-centric Experiences Don’t Happen
without Connected Customer Data
It’s vital to make the shift to-customer centricity to meet increasing client expectations. Delivering personalized experiences and offering differentiated services is a must. You need to fully leverage the power of customer data.
You can’t meet these objectives if you’re stuck with disconnected and disjointed customer data and legacy master data management (MDM) systems . You’re left without the business agility, enterprise scale and insight-ready data you need to bring big ideas to life.
Is siloed customer data or a legacy MDM system holding you back?
Failing to provide connected visibility of clients and brokers, which limits your organization’s ability to successfully shift to customer-centricity.
Restricting access to connected customer data to drive digital innovation and to lower the cost of services.
Missing the complete and accurate client data you need to feed machine learning and artificial intelligence platforms, which compromises your results.
Struggling to comply with regulations, reporting requirements and privacy laws, which exposes your organization to significant risks and penalties.
Empire Life Customer Case Study
Tapping into the Power of Connected Data: Enhancing Customer Experience While Improving Productivity
Empire Life, one of the top ten life insurance companies in Canada, replaced their legacy master data management system (MDM) with the cloud-native Reltio platform.
Reltio Delivers Connected Customer Data
to Power Winning Client Experiences
Chief data officers, chief information officers and sales leaders at innovative insurance organizations trust Reltio. We deliver the capabilities you need to manage all your client, broker product, and market data. With the Reltio master data management SaaS platform, you can effectively manage the data you need, whether it originated in internal applications, third-party data feeds, omnichannel transactions, interactions or social media.
Leverage the connected customer data you need to personalize the client experience. Access complete, current data on relationships, interactions, transactions and more to gain the insights you need to boost loyalty and revenue
Leverage a SaaS deployment so you can get up and running quickly and avoid disruptive upgrades. Quickly and easily add new customer profile attributes and new data sources
Get a single source of client data that enables unified auditing and tracking of data access, and efficient control over communication details and preferences
Organize Your Data for Customer-centricity
Maximize the Value
of Connected Customer 360 Profiles
Complete, Unified Client and Broker
Reltio Connected Customer 360 enables your teams to incorporate a broad range of data, including client information, policy details, vehicle or property reports, geographical surveys, credit ratings, police reports and client feedback
Powerful Client Profiling and Segmentation
With Reltio Connected Customer 360, you can do real-time segmentation to identify populations and target services most effectively. Leverage algorithms that segment populations based on profiles, sentiments, preferences and behaviors to fuel digital innovation
Visualization of Complex Relationships
Connected graph technology combined with analytics helps you better understand households, build custom hierarchies and measure product penetration in your enterprise accounts
Connected Data Powers Real-time Decision Making
Get actionable recommendations for claims management, fraud detection, underwriting, policy management and regulatory compliance. Deliver targeted insights into churn propensity, lifetime value and abandonment rates
How Reltio Can Help
- Personalize experiences. Gain unprecedented insights into clients’ and brokers’ relationships, behaviors, histories and preferences, so your organization can consistently deliver personalized experiences including broker and direct-to-consumer engagement.
- Boost business agility. Accelerate digital innovation by gaining the business agility you need to respond to new customer insights, competitive moves, and market trends.
- Simplify compliance. Simplify compliance with emerging privacy laws and regulations.
