That’s a big impact! It shows how successful our customers have been using Reltio.
Reltio commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment with Reltio's cloud-native Master Data Management SaaS solution.
Key outcomes for a composite
Reltio customer over three years
cost savings over
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Forrester Total Economic Impact™ study
Forrester Consulting interviewed Reltio customers to show the cost savings and revenue growth they achieved over three years, using our cloud-native Master Data Management SaaS solution.
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Increase operating profit
Our customers gained:
- $4.9 million through more responsive, real-time digital operations.
- $4.1 million from better account targeting by improving data quality.
Our customers saved:
- $2.3 million through improved first call resolution and decreased call volume.
- $1.7 million switching from legacy to our cloud-native modern MDM.
Team productivity gains
Our customers improved productivity by:
- Avoiding human errors in data entry, saving companies $3.1 million.
- Reducing operational work in data management, saving $660 thousand.
“We used to use 90% of our time on operations and 10% on innovation—now we use 20% of our time on operations and 80% on innovation.”
SENIOR TEAM MANAGER, Information Technology
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The results are in—companies that use Reltio have increased revenue and achieved 366% ROI.
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