Reltio Powers

High Tech

Connected Customer 360 Profiles Power Optimized Experiences, Operations and Sales Results

Realize Business Value Through Connected Data

As a high-tech executive, you have to move fast. Market cycles continue to accelerate. New segment leaders can arrive quickly, and depart even faster. Leading high-tech firms rely on Reltio solutions because we help them keep pace with their complex, dynamic markets—and we can help your business too. Count on Reltio Connected Customer 360 to deliver the real-time intelligence that fuels hyper-personalized and connected experiences, across all your interaction channels, every time.

Delivering Connected Customer Experiences
is Difficult without Connected Customer Data

To get in front and stay in front of your dynamic markets, your organization needs to stay aligned with complex, quickly evolving enterprise accounts, technology environments and partner ecosystems. To keep pace, you need intelligence—timely, accurate and cohesive customer and partner intelligence.

However, if you’re stuck with disconnected and disjointed data and legacy master data management (MDM) platforms, you’re seeing that these systems are only slowing your progress down. You’re left without the business agility, enterprise scale and insight-ready data you need to bring big ideas to life.

Is siloed customer data or a legacy MDM system holding you back?

Problem 1

Failing to support the delivery of connected, rewarding omnichannel customer experiences.

Problem 2

Inhibiting your ability to establish effective personalization, which reduces the ROI on your marketing investments and degrades your profits.

Problem 3

Failing to help teams make sense of complex partner and account hierarchies and relationships, which erodes your sales teams’ efficacy and revenues.

Problem 4

Leaving you struggling to comply with regulations, reporting requirements and privacy laws, which exposes your organization to significant risks and penalties.

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"Reltio delivers a different user experience. Visualization of data is comparable to consumer products like Google and Amazon."

– Associate Director, Manufacturing Industry

Reltio Delivers Connected Customer 360 Profiles
that Power Agility and Growth

Chief data officers, chief information officers, and marketing and sales leaders at innovative high-tech firms trust Reltio. We deliver the capabilities you need to manage all your customer, product and market data. With Reltio platform, you can effectively manage the data you need, whether it originated in internal applications, third-party data feeds, omnichannel transactions, interactions or social media.

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Drive
Hyper-personalization

Deliver hyper-personalized experiences that increase engagement, differentiate your business, cement customer loyalty and maximize revenues. Enrich customer profiles with real-time behavioral, social and IoT data

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Start Fast
Move Faster

Leverage a SaaS deployment so you can get up and running quickly and avoid disruptive upgrades. Quickly and easily add new customer profile attributes and new data sources

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Simplify
Compliance

Get a single source of customer data that enables unified auditing and tracking of data access, and efficient control over communication details and preferences

Deliver Winning Experience at Every Touch Point

Maximize the Value
of Connected Customer 360 Profiles

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Deliver Connected Omnichannel Experiences
Reltio Connected Customer 360 enables teams from across your organization to use connected customer data, so they can deliver hyper-personalized and connected experiences to customers across channels.

Gain 360° Views of Contacts, Accounts and Multi-dimensional Relationships
Reltio Connected Customer 360 uses graph technology and analytics to uncover the many-to-many relationships between contacts, accounts, products, locations, distributors and contracts. Establish current, contextual hierarchies of accounts, distributors and partners, so your teams can more effectively navigate complex organizational structures.

Establish Intelligent Segmentation
With Reltio Connected Customer 360, you can do real-time segmentation to identify populations and target services most effectively. Leverage algorithms that segment populations based on profiles, sentiments, preferences and behaviors to fuel digital innovation.

Balance Engagement and Consent
Reltio Connected Customer 360 enables comprehensive consent management, efficient auditing, and effective tracking of data access, helping you meet regulatory requirements such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

How Reltio Can Help

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  • Deliver hyper-personalized offerings and experiences, so you can more effectively optimize every interaction.
  • Power digital innovation and customer experience initiatives by quickly and easily connecting data, onboarding data sources and updating profile attributes.
  • Sustain profitable growth by harnessing the account and market intelligence
  • Maximize customer loyalty with personalized product and services