A top 5 global pharma company had 65 separate instances of Customer Masters around the world.
A leading personal computer and printer manufacturer had no single view of their B2B customers, resellers, and partners. As a result they missed on cross-sell and upsell business opportunities.
A top used car retailer in the US had siloed islands of technology and data, and duplicate customer records due to legacy Mergers & Acquisitions.
A leading health services company used an extremely rigid legacy MDM for managing their customer accounts that became very expensive to maintain.
An American diversified global insurer used spreadsheet-based manual data cleansing to manage their broker data.
A global specialty insurance company struggled to understand relationships among their customers, products, brokers, and transactions.
A leading end-to-end system integration company used a legacy, on-premises MDM to manage their supplier data but found it unscalable for improving business operations in the aftermath of a merger.
A global company specializing in internet connection services continued to expand into the European region. However, the legacy MDM didn’t allow them to manage transaction and interaction data
A French multinational pharmaceutical company used an inflexible and unscalable legacy MDM solution to manage their HCP and HCO data.
A pre-commercial biopharma that focused on the development and commercialization of novel gastrointestinal (GI) therapies, had multiple drugs in the pipeline for 2018.
A leading pharmaceutical company that has developed and brought to the market numerous new active substances, had their product data scattered across more than 20 systems.
One of the world’s largest publisher and distributor of children’s books used a homegrown master data management (MDM) solution to manage their customer data.
A leading global fast food restaurant chain had a goal of driving digital transformation globally. Creating seamless customer experiences was critical to their business.
An industry-leading automotive service provider serves more than 40,000 auto dealers and auto manufacturers in over 100 countries. Their Product Management Group manually managed …
A leading pet specialty retailer in US was committed to deliver outstanding customer experience. However, they had multiple repetitive data entry points …
A global biopharma company had traditional sales & marketing models that were increasingly less effective with reduced accessibility to physicians and greater compliance restrictions
A leading multinational growth pharma, with disparate 77+ systems and 18 data sources across 36 countries, had no single source of truth of their customers.
The top 5 global manufacturer and retailer of cosmetics was dealing with eroding consumer loyalty and declining market share. In the past they used legacy, rigid Customer Master Data …
A leading health insurer in US was committed to provide high quality health insurance and exceptional customer experience to its members.
A leading healthcare marketplace wanted to provide trusted information about providers and hospitals to the consumers through its online platform.
A global pharma company had duplicate customer (HCPs) identities across multiple systems so they were not able to have a single view of customers across all business functions.
A multinational diversified hospitality company had highly fragmented customer account data across multiple sources due to a series of strategic acquisitions.
The Medical Devices arm of world's top pharma company had a long-standing relationship with a few legacy MDM providers.
A global manufacturer and seller of medical devices was struggling with siloed customer data originated from a recent acquisition of another medical device company.
A pre-commercial biopharma company for musculoskeletal therapies, had no product revenue to-date with their first product under FDA approval. They wanted to build …
A US based online mortgage lending company helps over a million families finance their homes. They used an on-premises technology platform to manage their customer data, however …
A large owner and operator of golf clubs had several home grown applications and systems to manage their member data.
A top global media marketplace for licensed digital content was struggling with siloed customer data across multiple fragmented systems.
An S&P 500 global biopharmaceutical had unique data management challenges due to extreme growth with several new drugs pending approval.
A leading provider of medical technologies had a recent merger with a large manufacturer of medical devices and were struggling with siloed customer data in multiple, disparate sources.