Legacy Systems Impede Change
It is critical that your organization, processes, and technology keep pace with the changing business needs, meet changing customer expectations, and adopt new business models. Legacy MDM systems are rigid and inflexible. Every change to data sources, attributes may require redesign of the systems wasting precious time and resources. Simple changes such as adding new attributes to customer profiles may take months.
Are you stuck with disconnected and disjointed customer data from multiple channels, brands and lines of business or slow, constrained and rigid legacy master data management (MDM) systems?
If so, you’re not equipped to pivot fast. You’re not equipped to shift to digital, meet changing customer needs, or address evolving compliance requirements quickly.