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Reltio Improves Performance To Power New Customer Experience Trends, Announces Second Consecutive Record Sales Quarter

Reltio Cloud 2019.1 boosts responsiveness to meet increasing customer demand for machine learning powered personalization for better Customer Experience.

Redwood Shores, CA – February 14, 2019 Reltio, the leading provider of modern master data management for customer 360 applications, today announced the availability of Reltio Cloud 2019.1 that includes new integration, collaboration, and globalization enhancements. These capabilities will support the increasing use of Reltio Cloud for delivering personalized customer experiences in areas such as B2C loyalty programs and B2B self service. The company also announced that the fourth quarter of 2018 was also its second consecutive record high sales quarter, continuing its strong growth across multiple industry sectors with a growing variety of analytic and customer-facing use cases. Notable new customers include one of the world’s largest hotel and entertainment companies, a Federal agency, and a new major life sciences Contract Research Organization (CRO). This past quarter also marked a significant expansion of Reltio use by existing customers.

Reltio 2019.1 includes several improvements such as:

  • High Speed Data ExtractsA new export service that leverages Apache Spark with built-in monitoring and automatic performance optimization.  

  • Faster Insights – Reltio IQ, a Spark-based module for integrated analytics and machine learning, has been optimized for faster data provisioning from Reltio Cloud to minimize time to customer insights.

  • Increased Productivity in Data-Driven Applications – Reltio’s industry-leading easy-to-use interface sports performance and visualization improvements for speedier data access and increased data steward productivity.  

2019.1 release includes dozens of other features including enhanced security controls, expanded matching & merging rules, and Reltio Console self-service capabilities.

Reltio now continuously manages and organizes over 4.5 billion master profiles and serves 85 million real-time API calls per day in support of consumer-facing and B2B real-time applications. “An increasing number of retailers, consumer goods and hospitality enterprises are trusting Reltio to master their customer data in support of their digital transformation and customer experience initiatives,” said Manish Sood, CEO of Reltio. “Our customers understand that today’s competitive pressures and regulatory requirements need a comprehensive customer 360 view that includes not only traditional MDM data but also relationships and omnichannel interactions at scale, leveraging machine learning to deliver differentiated personalized experiences.”

The latest version of the Reltio Cloud will be showcased during DataDriven19, the Modern Data Management Summit to be held between Feb 26-27, in San Francisco, one of the largest gatherings of data management and machine learning experts. The conference theme for this year is “Organize Master Data. Personalize Customer 360. Reltio is the Diamond Sponsor and the host of this third annual event, which will feature educational presentations, case studies, demos, and networking. The event is the largest gathering of data professionals with over 400 senior IT and business executives from life sciences, healthcare, media & entertainment, hospitality, retail, financial services and technology corporations in attendance. This event will feature:

  • Over 50 industry leading speakers and panelists
  • Three dedicated tracks for modern data management, Customer 360, and Life Science and Healthcare
  • Keynote speakers include Manish Sood from Reltio, Ray Wang from Constellation Research, Michele Goetz from Forrester Research, and Aaron Zornes from The MDM Institute.

Reserve your seat by registering here.

Contact Details

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About Reltio

Reltio Cloud is a modern Master Data Management (MDM) Platform for customer 360 used by Global 2000 companies to power their digital transformation and data compliance initiatives such as GDPR. Reltio continuously unifies and organizes data from all sources and formats, discovers new relationships and uses machine learning to improve data quality and deliver relevant insights for better customer experience. Learn more at www.reltio.com.