A leading medical technologies company is positioned as a premier partner to healthcare systems and providers. For efficient and improved operations, they needed better customer insight from internal & external data sources. The company had recently merged with a large manufacturer of medical devices and were struggling with siloed customer data in multiple, disparate sources. They had some legacy MDM tools but needed a single view of customers to transform their commercial operations and digital marketing.
Reltio Cloud delivered a single view of Health care providers (HCPs), Health care organizations (HCOs), and Integrated Delivery Networks (IDNs) including information such as number of beds, doctors, and patients per day. It enabled more robust sharing of master data to their downstream systems to create reliable revenue reporting from all US customers, while meeting global compliance. It took them only 13 weeks to go live with Reltio Cloud.