CX Professionals

September 23, 2020

Digital transformation is at the center of today’s struggle for sustainable competitive advantage for all industries and the Energy business is no different. Ecological, regulatory and political agendas have also added new business opportunities and additional challenges. If your organisation is embarking on a journey to develop strategic data-related capabilities to support commercial growth, consider this... Read More

CX Professionals

August 13, 2020

Creating a better customer experience is a key driver in digital transformation. While Master Data Management (MDM) is fundamental to driving your organization's digital transformation, it is essential to keep customer experience (CX) in mind regardless of whether you are dealing with customer master data, supplier master data, location master... Read More

CX Professionals

July 28, 2020

Reltio aggregates data from internal, third party, public, and social media sources, so you can establish a unified, accurate 360-degree view of people, organizations, products, places and activities, as well as the interrelationships between these entities. Further, all downstream operational and analytical systems can then gain real-time access to this... Read More

CX Professionals

July 22, 2020

Data Strategy to Maximize Retail and CPG Digital Transformation ROI Consumer behavior is evolving at a lightning speed and macroeconomic conditions are unpredictable. Struggles observed by many retailers during the recent COVID related downturn proved that relying on traditional business models is no longer enough to survive these challenges— let... Read More

CX Professionals

July 15, 2020

Retail and consumer packaged goods (CPG) companies are at the forefront of digital transformation due to constantly changing consumer behavior and expectations. 70% of retail and CPG firms report that they struggle using data to manage consumer interactions. Responsive data platform helps alleviate these challenges and provides a foundation for... Read More

CX Professionals

June 23, 2020

Your digital innovation efforts mean you must recognise your customers, know who they are, and understand their universal relationship with your business.  And the pressure is on to deliver value to your business - fast.  However, the fact is that on-premise legacy data management systems are woefully poor at doing... Read More

CX Professionals

June 23, 2020

SaaS, cloud-based, cloud-native - what does it all mean? There are many ways you can run data platforms but as a Data Innovator do you know the differences between them?  For instance, between solutions that are advertised and marketed as on-premises, cloud-based, SaaS and cloud-native? The good news is that... Read More

CX Professionals

June 23, 2020

Business leaders at Global 2000 companies are guiding their companies through uncharted territory during this time of great uncertainty. What’s encouraging is many are continuing to invest in improving digital engagement. Building personalized and connected customer experiences is more important than ever.  They want to be there for their customers... Read More

CX Professionals

June 23, 2020

In the past decade, data volumes and the demand for data have grown exponentially. Businesses have experienced fundamental changes to the way data has been collected, managed, viewed and used. Check out this infographic to learn about the evolving role of data to a car.  Specifically:   Data as exhaust.... Read More

CX Professionals

June 23, 2020

The move to direct-to-consumer (D2C) sales by Consumer Packaged Goods (CPG) companies is already a recognizable trend but it’s widely acknowledged that the global pandemic has accelerated its adoption. CPG companies are looking to get connected with their clients more directly than ever before, but how can they do this? What should... Read More

CX Professionals

June 17, 2020

The new normal is here to stay. Most businesses and organizations are mobilizing their crisis plans if they had them, or putting something together if they didn’t. There is no playbook to navigate through this crisis. A generic crisis plan needs to be adapted and tailored to cope with these... Read More

CX Professionals

May 20, 2020

Getting a 360-Degree View of a Drug Through Its Lifecycle   As a life sciences and pharmaceutical company, can you get a 360-degree view of a drug through its entire development lifecycle? Chances are that this is a challenge. Check out this infographic of the top 5 data challenges you... Read More