How Connected Data Drives Frictionless Customer Experiences

In today’s experience economy, adopting customer centricity and delivering personalized, rich engagements is crucial to attract and retain customers. Data silos across departments and legacy systems cause business operations to rely on outdated and incomplete customer information, hindering seamless customer interactions. Join this webinar to hear real-life examples of how unifying data and improving its quality transform customer experiences by enabling faster service, higher productivity and better operational decisions. The session will highlight:

• Modern master data management practices for real-time operations
• Quantified business outcomes and improved customer service metrics achieved across industries