MDM Roles & Responsibilities

MDM Roles & Responsibilities

The responsibility for overseeing MDM typically falls to the Chief Data Officer (CDO), Chief Information Officer (CIO), or the Head of Data Governance in most organizations.

Data is a strategic value driver. The CDO or CIO is responsible for making the best use of the data capital to drive business outcomes.

These executives ensure that the organization's data is up-to-date, accurate, consistent, and compliant with regulations. They also help to install, configure and maintain the company’s MDM solution.

Their team typically includes:

  • Solution owners who own relationships with software vendors and manage technical resources.
  • Project managers who manage day-to-day activities and oversee projects.
  • MDM admins who configure the MDM platform end-to-end, from data modeling to user experience.
  • Information architects who work with business and IT users to design data models and processes.
  • Integration developers who connect data management solutions with other applications.
  • System administrators who manage infrastructure and servers for the MDM.

The Head of Data Governance leads the Data Stewardship team, which is responsible for defining and enforcing an organization's data governance solutions and policies.

Their team typically includes:

  • Business stakeholders from different business functions (marketing, finance and HR) who control and make decisions about data governance.
  • Business analysts who draft policies, standards and processes for data governance.