eBook

Supercharge Your Digital Transformation: How Financial Services firms can differentiate on Customer Experience in the next normal

Featured image for Supercharge Your Digital Transformation: How Financial Services firms can differentiate on Customer Experience in the next normal

Digital transformation has been a major initiative across all sectors for several years, but banks, insurance companies and investment management firms have been at its forefront. Indeed, the trend towards greater digitalization of financial services is here to stay.

The COVID-19 pandemic has created global economic disruption, but an accelerated move to digital could end up being the silver lining to the economic cloud in years to come. In order to take advantage of this, financial services companies must “supercharge” existing digital transformation initiatives for the “next normal.” This requires the entire enterprise – from front to back office – to focus on “simplifying the customer experience” including placing a greater focus on data management and accelerating cloud migration plans.

Read this informative eBook and learn via a set of case studies from three types of financial services organizations (insurance, banking and investment management) that have taken steps to speed their digital transformation initiatives using modern, responsive data management capabilities.