A personalized view of accounts, hierarchies and relationships
Complete Profiles, Personalized Hierarchies and Relevant Insights for a True Account 360
The success of any account-based strategy depends on complete, clean and current account information. Inaccurate data results in poor planning, incorrect sales alignments and may cause revenue loss due to improper taxation, discounting or credit risk assessments. CRM applications are insufficient for enterprises to create a true Account 360 view, and master data management (MDM) solutions haven’t fulfilled their promises either. Built on legacy relational data models, CRM apps are unable to capture complex real-world relationships like those found in graph-powered applications, such as LinkedIn and Facebook. MDM-only tools, apart from the fact that they are expensive and complicated, leave the transactions and insights to other systems. It's necessary to go beyond CRM and traditional MDM to get a true Account 360. Reltio Account 360 complements your CRM and marketing automation applications to deliver reliable account data with personalized hierarchy rollups and relationship information across people, products and places. Reltio Account 360 solution offers relevant insights in the context of user’s role and intelligent recommended actions to improve sales effectiveness and customer engagement.
Account 360: Confidence in your Customer Data from Day One
Listen to this recorded webinar to hear Ajay Khanna from Reltio, Ryan Hartley of Infoverity and data management expert Patti Lang:
- Strategy for incorporating Dun & Bradstreet into your mastered customer view
- How organizations have grown operationally and analytically using DNB integration
- How contextual hierarchies reveal relevant information
- Speed to deployment and speed to value with a true Account 360
complete account understanding
Reltio's data-driven Account 360 solution brings together data from multiple internal, third-party, public and social sources for complete account profiles. The Account 360 solution also uncovers relationships, not just between people and organizations, but products, locations, contracts, activities and transactions. A complete picture across all sources is needed to accurately formulate recommended actions to achieve desired goals.
Get Hierarchies & Relationships Your way
Separate MDM-only tools can help improve the data quality of CRM systems, but without a graph-based foundation, complex relationships across people, organizations and products are hard to uncover. With endless ways to model hierarchies and relationships, you can create and manage custom hierarchies beyond just formal legal structures, and add business logic, such as sales territory alignments to create visual, actionable views of your customers.
contextual and personalized
Context is an important factor in creating a usable Customer 360 view. Reltio's Account 360 solution provides all of the relevant customer information to the user, based on the user’s role and the task at hand. Using built-in, continuous integrated Data as a Service feeds to popular third-party data sources, such as Dun & Bradstreet, you can get a complete 360 view aligned to your objectives, and generate multiple context-specific views for your sales teams.
Start Small Grow Big
You can rapidly deploy an Account 360 data-driven application specific to your industry and domain focus through the Reltio Cloud, or choose to build up complete data and functionality by solving targeted business problems for multiple organizational units. Reltio data-driven applications automatically share data, so that information is up-to-date, never siloed and always synchronized.
Reltio also provides unique collaborative curation of information by your customer-facing teams. With fine grained workflow and governance, you can be assured of getting the most accurate information in real-time. Reltio can also flexibly deliver information to your downstream applications, or provide access through embedded widgets within your CRM application.
at the speed of your business
IT can now deliver value to business faster. Real-time configurable data model adapts to business needs, across any use case, for any industry, without tedious customizations. Your applications come with your data instantaneously, blended with third-party sources to get you up and running quickly. Reltio Cloud is multi-tenant, horizontally-scalable and always available. Deployed in the cloud, you will be up and running faster than you dreamed possible.