Mastering the Data-Driven Digital Economy

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Customer Engagement Metrics You Need to Know Now

Successful transition to the new normal after COVID-19 requires companies to “respond in three ways: digital excellence, safe and contactless engagement, and dynamic customer insights.” Enterprises entering economic recovery with a customer data foundation that supports digital transformation have an edge.

Make progress now by watching our webinar, Mastering the Data-Driven Digital Economy. Our featured guest is Sheryl Kingstone, Research Vice President, Customer Experience & Commerce, 451 Research and S&P Global Market Intelligence economist.

More than 350 Billion reasons to set aside just 45 minutes:

  • 8 Customer Experience Use Cases in 8 industries
  • 17 Components of a 360 customer view
  • 6 Steps to a Connected Customer Profile
  • 350.5 Billion reasons (dollars) to improve your digital marketing game