An industry-leading automotive service provider serves more than 40,000 auto dealers and auto manufacturers in over 100 countries. Their Product Management Group manually managed and distributed data (via spreadsheets) for over 15,000 products & services (SKUs). As a result, they were unable to update product information across all distribution channels in a timely manner, leading to loss of revenue and channel margins. They needed a central product repository that could help them send real time product updates to their CRM system, website, call centers, and other channels to reflect market changes.
Reltio will help them create a Product Master, enabling a product and services catalog for auto dealers. It will allow the client to bundle their products & services for higher value and margin as well as improve their auto dealers’ operations. With Reltio’s flexible data architecture and out-of-the-box data model, they project to go live in 12 weeks and lower their cost of ownership (TCO).