A global specialty insurance company has served a wide range of customers including athletes, hospitals, software companies, law firms and engineering firms by underwriting a diverse book of insurance and reinsurance business for them. They were struggling to understand relationships among their customers, products, brokers, and transactions. They wanted to have single view of their customers and uncover relationships with other business entities.
Reltio Cloud helped them find duplicates in no time while delivering a unified view of their customers, products, and other business entities. Their business teams were able to use the intuitive Facebook-like Reltio user interface with very little training. Reltio Self-Learning Graph allowed them to understand relationships among customers, locations, employees, products, assets, and brokers. Reltio Cloud delivered agility, stability, and next-generation capabilities such as cloud master data management, built-in Data as a Service (DaaS) integration to third party data providers such as Dun & Bradstreet. They can now take advantage of reliable and enriched customer data to fuel their downstream applications such as customized underwriting and claims services, as well as generating new relevant insights for sales & marketing teams.