The new normal is here to stay. Most businesses and organizations are mobilizing their crisis plans if they had them, or putting something together if they didn’t. There is no playbook to navigate through this…
Customer Engagement Metrics You Need to Know Now Successful transition to the new normal after COVID-19 requires companies to “respond in three ways: digital excellence, safe and contactless engagement, and dynamic customer insights.” Enterprises entering…
For most of our customers, their top priority is to serve, protect, and retain customers. At the same time, they are working hard to architect connected customer experiences, so they come out of this downturn…
WATCH THE RELTIO ON-DEMAND DEMO WEBINAR We are seeing the impact of the global pandemic on Retail and Consumer Packaged Goods(CPG) companies. Changing buying behavior will accelerate the Shift to Digital and Direct to Consumer…
In this 30-min on-demand webinar on Responsive Data Strategy, features a conversation between our CEO, Manish Sood and VP of Marketing, Ajay Khanna. They share how data innovators at global 2000 companies are using a…
Many of our Global 2000 customers are shifting to digital channels. This puts greater demands on the data and analytics teams to deliver real-time connected customer data to power connected customer experiences. Are being asked…
Great customer experience requires a strategy built on the needs of individual customers even before they know it. For this, you need comprehensive and connected customer data including all interactions and transactions with them. Businesses…
