Customer Centricity

November 12, 2020

Amneal: Data Governance Strategy & Enablement  CIO Bulletin recognizes Amneal as one of the “10 Best Healthcare Companies 2020.” Their digital transformation is focused on delivering is creating a single, global customer repository to support commercial, digital, compliance, and analytic excellence. Kashif Zafar, Head of Data Strategy, Enterprise Data Architecture,... Read More

Customer Centricity

October 27, 2020

Virtual Chat with Fulton Bank: Powering Connected Customer Experiences across Channels   Forbes recognizes Fulton Bank as one of the “World’s Best Banks.” Their digital transformation is focused on delivering a community bank experience in a digital world. Gotham Pasupuleti, VP, Customer Data Delivery, will share how Fulton’s data strategy... Read More

Customer Centricity

October 22, 2020

Interactive Roundtable of Experts from Shiseido Group, Forrester, and Reltio   Innovation is essential in a global economy characterized by the exponential growth of digital transformation. Customers expect companies they do business with to be quick, timely, and helpful in the precise moment of interaction. Your ability to make that... Read More

Customer Centricity

October 19, 2020

Learn how CarMax is engaging and personalizing customer experiences to boost the lifetime value Today’s businesses are focused on designing and delivering hyper-personalized and consistent digital experiences (CX) as the key differentiator to attract and retain customers. A great customer experience starts with a customer-centric mindset and designing your data-driven digital... Read More

Customer Centricity

October 16, 2020

This white paper is aimed at data and analytics leaders and data management professionals who want to understand how a 360-degree view of customers can best support new digital businesses and how emerging technologies can help. The paper argues that legacy Customer Data Integration (CDI) must be replaced by a... Read More

Customer Centricity

October 22, 2020

Financial services are often viewed as undifferentiated. But forward-looking banks, mortgage lenders, asset managers, and mutual fund companies are increasingly adopting customer experience strategies to stand apart from competitors. Learn how Reltio’s Modern Data Management platform has combined modern technologies such as Graph, NoSQL, Big Data-scale Analytics to deliver its... Read More

Customer Centricity

October 21, 2020

Is your Insurance organization pursuing the elusive goal of establishing a real-time 360 degree view of your customers? If so, you’re not alone. The Insurance industry has seen a gradual shift pre-Covid19 away from traditional siloed information environment about your customer to a more holistic view of the customer where... Read More

Customer Centricity

October 16, 2020

In today’s world, luxury brands must build intimate relationships with consumers, who want personalized services and exclusive products. Brands are moving to direct to consumer (D2C) to provide unique and connected experiences, online and in stores, to stay ahead of their competitors. Watch this on-demand session with L’Oréal to find... Read More

Customer Centricity

September 23, 2020

Digital transformation and implementing a modern data platform is at the heart of today’s struggle for sustainable competitive advantage, whatever industry you are in.  And the energy sector is no different.  Regulatory and political agendas have also added new business opportunities and additional challenges. If your organization wants to develop... Read More

Customer Centricity

September 04, 2020

To stay competitive in the digital economy enterprises need a strong and trusted data foundation to deliver customer-centric and relevant engagement. Customer Data Platforms (CDPs) claim to consolidate the disparate data and simplify complex orchestration processes. But enterprises fail to realize that CDPs are a quick solution for a short... Read More

Customer Centricity

August 13, 2020

Creating a better customer experience is a key driver in digital transformation. While multidomain MDM  (master data management) is fundamental to driving your organization's digital transformation, it is essential to keep customer experience (CX) in mind regardless of whether you are dealing with customer master data, supplier master data, location... Read More

Customer Centricity

July 28, 2020

Reltio aggregates data from internal, third party, public, and social media sources, so you can establish a unified, accurate 360-degree view of people, organizations, products, places and activities, as well as the interrelationships between these entities. Further, all downstream operational and analytical systems can then gain real-time access to this... Read More