Connected Customer Experiences

June 23, 2020

In the past decade, data volumes and the demand for data have grown exponentially. Businesses have experienced fundamental changes to the way data has been collected, managed, viewed and used. Check out this infographic to learn about the evolving role of data to a car.  Specifically:   Data as exhaust.... Read More

Connected Customer Experiences

June 23, 2020

The move to direct-to-consumer (D2C) sales by Consumer Packaged Goods (CPG) companies is already a recognizable trend but it’s widely acknowledged that the global pandemic has accelerated its adoption. CPG companies are looking to get connected with their clients more directly than ever before, but how can they do this? What should... Read More

Connected Customer Experiences

June 17, 2020

The new normal is here to stay. Most businesses and organizations are mobilizing their crisis plans if they had them, or putting something together if they didn’t. There is no playbook to navigate through this crisis. A generic crisis plan needs to be adapted and tailored to cope with these... Read More

Connected Customer Experiences

April 13, 2020

Financial services and insurance companies are often viewed as undifferentiated. But forward-looking banks, insurance companies, mortgage lenders, asset managers and mutual fund companies are increasingly adopting customer experience strategies to stand apart from competitors and win in the Experience Economy. Incumbents and challengers alike leverage data to… Reduce or eliminate... Read More

Connected Customer Experiences

June 12, 2020

Customer Engagement Metrics You Need to Know Now Successful transition to the new normal after COVID-19 requires companies to “respond in three ways: digital excellence, safe and contactless engagement, and dynamic customer insights.” Enterprises entering economic recovery with a customer data foundation that supports digital transformation have an edge. Make... Read More

Connected Customer Experiences

May 11, 2020

For most of our customers, their top priority is to serve, protect, and retain customers. At the same time, they are working hard to architect connected customer experiences, so they come out of this downturn stronger than their competition. We invite you to watch this on-demand webinar to learn how... Read More

Connected Customer Experiences

May 21, 2020

Learn about several use cases for Connected Customer 360 in the Life Sciences industry, including: Personalizing customer engagement for better sales effectiveness. Expediting new product launches and support for pre-commercial activities. Optimizing the patient experience for prescription and OTC products. Simplifying regulatory compliance requirements. Created in collaboration with Amazon Web... Read More

Connected Customer Experiences

April 29, 2020

In this 30-min on-demand webinar on Responsive Data Strategy, features a conversation between our CEO, Manish Sood and VP of Marketing, Ajay Khanna.  They share how data innovators at global 2000 companies are using a responsive approach to data management to pivot faster to the changing needs of their business. ... Read More

Connected Customer Experiences

April 06, 2020

Many of our Global 2000 customers are shifting to digital channels. This puts greater demands on the data and analytics teams to deliver real-time connected customer data to power connected customer experiences. Are being asked to deliver real-time customer data to accelerate your shift to digital? Here is some helpful... Read More

Connected Customer Experiences

February 27, 2020

6 Easy Steps to Get Connected Customer Data to Power Connected Experiences Read More

Connected Customer Experiences

April 16, 2020

Digital transformation, technology trends, and regulatory environments are driving competition in Telecommunications, Media and Entertainment, and Technology industries. To stay ahead, leaders at these organizations are adopting business strategies that are built on a responsive data strategy. This white paper focuses on some of the most important technology trends and... Read More

Connected Customer Experiences

September 03, 2020

In today’s experience economy, delivering a personalized, consistent, and contextually relevant customer experience to every customer, across every channel, is critical to business success. Interactive engagement is driven by connecting data and content, with intelligent automation. But companies struggle to effectively address data challenges. Those relying on solutions like data warehouses,... Read More