Retail

October 19, 2020

Learn how CarMax is engaging and personalizing customer experiences to boost the lifetime value Today’s businesses are focused on designing and delivering hyper-personalized and consistent digital experiences (CX) as the key differentiator to attract and retain customers. A great customer experience starts with a customer-centric mindset and designing your data-driven digital... Read More

Retail

October 16, 2020

This white paper is aimed at data and analytics leaders and data management professionals who want to understand how a 360-degree view of customers can best support new digital businesses and how emerging technologies can help. The paper argues that legacy Customer Data Integration (CDI) must be replaced by a... Read More

Retail

October 16, 2020

In today’s world, luxury brands must build intimate relationships with consumers, who want personalized services and exclusive products. Brands are moving to direct to consumer (D2C) to provide unique and connected experiences, online and in stores, to stay ahead of their competitors. Watch this on-demand session with L’Oréal to find... Read More

Retail

October 01, 2020

Data privacy and consent regulations such as GDPR and CCPA seek to help organizations respect and comply with customers’ preferences. And yet, you need to drive solid customer experiences so you can thrive in today’s experience economy. So the question is: How do you manage customer data in a way... Read More

Retail

August 13, 2020

Creating a better customer experience is a key driver in digital transformation. While multidomain MDM  (master data management) is fundamental to driving your organization's digital transformation, it is essential to keep customer experience (CX) in mind regardless of whether you are dealing with customer master data, supplier master data, location... Read More

Retail

July 31, 2020

As market conditions evolve, Global 2000 companies need to adapt quickly and implement a connected customer 360 program so they can react to changing business needs. They not only need to be close to their customers to serve and retain them, but they also require a data foundation that supports... Read More

Retail

July 22, 2020

Data Strategy to Maximize Retail and CPG Digital Transformation ROI Consumer behavior is evolving at a lightning speed and macroeconomic conditions are unpredictable. Struggles observed by many retailers during the recent COVID related downturn proved that relying on traditional business models is no longer enough to survive these challenges— let... Read More

Retail

July 15, 2020

Retail and consumer packaged goods (CPG) companies are at the forefront of digital transformation due to constantly changing consumer behavior and expectations. 70% of retail and CPG firms report that they struggle using data to manage consumer interactions. Responsive data platform helps alleviate these challenges and provides a foundation for... Read More

Retail

July 06, 2020

The General Data Protection Regulation (GDPR) came into force in May 2018 and it has one of the world’s most rigorous and far-reaching data protection mandates. Based on existing data protection rules in different countries, the GDPR was also an attempt to harmonize these laws across member states of the... Read More

Retail

June 23, 2020

Your digital innovation efforts mean you must recognise your customers, know who they are, and understand their universal relationship with your business.  And the pressure is on to deliver value to your business - fast.  However, the fact is that on-premise legacy data management systems are woefully poor at doing... Read More

Retail

June 23, 2020

SaaS, cloud-based, cloud-native - what does it all mean? There are many ways you can run data platforms but as a Data Innovator do you know the differences between them?  For instance, between solutions that are advertised and marketed as on-premises, cloud-based, SaaS and cloud-native? The good news is that... Read More

Retail

June 23, 2020

Business leaders at Global 2000 companies are guiding their companies through uncharted territory during this time of great uncertainty. What’s encouraging is many are continuing to invest in improving digital engagement. Building personalized and connected customer experiences is more important than ever.  They want to be there for their customers... Read More