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Keys to Great CX - Balancing Hyper-Personalization with Privacy, Trust and Data Protection
September 29, 2020 @ 8:00 am - 9:00 am PDT
Data privacy and consent regulations such as GDPR and CCPA seek to help organizations respect and comply with customers’ preferences. And yet, you need to drive solid customer experiences so you can thrive in today’s experience economy.
So the question is: How do you manage customer data in a way that lets you capitalize on business opportunities and drive great customer experiences while, at the same time, respecting existing and future data protection regulations?
Join us in this webinar as we discuss the key steps you can take to deliver outstanding customer experiences by balancing hyper-personalization with the demands of privacy, trust and data protection.
Join us on September 29 at 8am PT / 11am ET / 4pm UK to learn:
- Why compliance and trust is important, and what directives are in place today
- Why compliance is a board-level responsibility and the associated challenges
- 5 key ways Reltio can help you balance your CX needs with privacy, trust and data protection
- How global organizations depend on Reltio to get the balance just right
We will also run a short demo of Reltio Connected Customer 360 and show you how this can be done.
Senior Director of Alliances EMEA, Reltio
Senior Solutions Consultant EMEA, Reltio