Frequently Asked Questions

Certification FAQs

Are there any mandatory training or exam requirements to take the Reltio Certification Exam?

Training and project experience is recommended as part of your certification preparation, but it is not mandatory for the completion of the certification.

Go to Reltio Academy to find the learning offering that’s right for you.

How do I register to schedule a Reltio certification exam?

To register, click here.

Where can I take a Reltio Certification Exam?

The Reltio certification exam is an online proctored test. You can register for the exam by clicking here.

What resources will I need to take the exam?

The exam is proctored meaning that someone will be monitoring you while you take the test. In order for the proctor to monitor you, you will need a working webcam on your computer and you will need to install software on your computer that enables the proctor to monitor your actions.

What are the list of setup requirements for Reltio certification exam

Click here to review system setup requirements


What is your refund policy?

Canceling or rescheduling within 24 hours of your exam time will result in a USD $100 fee. With more than 24 hours’ notice, there are no fees to cancel or reschedule your exam.

If you miss your scheduled exam appointment, you will forfeit the exam fee and are not eligible for a refund. You will not be able to register again for the exam until 24 hours after your missed exam time. Missing the exam does not result in a “fail” status.

What payment options are available?

You can make payment for the certification exam using your debit card or credit card.

Do you have bulk payment option available?

We only support individual payment. Group payment option isn’t available.

When will I get my exam results?

Upon completing your exam, you will receive a pass or fail notification on the testing screen.

You will receive an email confirming your exam completion after a business day.

What is the retake policy?

Test takers who do not pass an exam are eligible to retake the exam. Test takers must wait for 30 business days before they can reschedule the test again. For each exam attempt, the full registration price must be paid.

What topics will be covered in the exam?

Please refer to the Exam Guide.

How much does the certification exam cost?

USD $250

How many questions does the test have and long do I have to take it?

The exam consists of 53 questions and you have two hours to complete it.